Reviews

I have worked with other insurance brokers in the past. Renee Scott@Bob McMullen is the best. Not only does she find the correct insurance for me, every year she shops the best for me and stays in touch with me. Talk about customer service!👏I recommend this agency and Renee!

Always been a pleasure working with Diane Ryan. Professional, thorough, competent and so efficient with a genuine concern for her clients. Can't think of enough superlatives.

Always there for me - no detail too small, no question too dumb. Thank You.

Diane is wonderful. Really cares for her customers and works hard to make sure they get this best service for their money.

Thanks to a great referral from a friend, I was introduced to Renee Scott from Bob McMullen Insurance in Bonita Springs, Fl. Can’t say enough about how friendly, supportive, patient, and helpful she has been. She’s a hard-working, caring individual who is a strong, solid pro. Exceptional follow-through and very timely. Really knows her business well. She provided me with numerous options and suggestions. She’ll even shop for you without being asked for alternative coverage as soon as she sees big increases impacting your coverage. I highly recommend her.

Agent Jordon Reiss is so helpful and caring...highly recommend her …

Renee has been such a pleasure to work with. Extremely knowledgeable and thorough and I know I am in good hands and properly insured!

Diane is the best. She is helpful, resourceful, prompt, and kind. Grateful for her expertise during a trying time with an insurance claim. She has provided excellent coverage for many years to our family. Thank you Diane!

Great follow up and relevant contacts. Diane Ryan is simply the best.

After almost 18 years with an insurance agency regarding my home, I received a renewal which increase almost 1100.00 a year. Received a referral from my neighbor and called Bob McMullen insurance and spoke with Renee, she that shiny star managed to save me almost 750.00 with increased coverage. This agency is just wonderful…. Thank you so very much

Diane Ryan is fabulous! Answers your questions promptly. Truly cares, is very thorough and gets you the best rates! I have also spoken to Jordan and she is wonderful as well. I highly recommend this agency….i will continue to recommend them to all my friends.

Very dedicated team and will work to find out the best deals! Renee is a valuable employee and extremely helpful!

Kindness and professionalism is what we receive.

So glad we found Renee at Bob McMullen’s office! She has been an excellent resource for us. We’ve been working with her for several years now and she’s always been helpful. Now with the current insurance climate, it seems I have even more questions. Renee is ALWAYS there to answer them. She is patient, she is kind, and she is extremely knowledgeable. Her experience shines through to her service. Renee deserves the five star review!

I was referred to this agency by a neighbor who spoke well of the service he received from Bob McMullen Insurance Agency. I dealt with Renee Scott who was very pleasant, helpful and knowledgeable of what I required to obtain homeowners insurance for our condo. I highly recommend the Agency and Renee Scott and will work with them again in the fall to renew our auto policy. FIVE stars!

If you need help with insurance of any kind, Diane Ryan, at Bob McMullen Insurance, is the person to go to. Diane has helped me with car, home/roof, and flood insurance for the last 10 years. She always finds the best coverage at the least expensive rates. If you need someone in your corner to get a claim processed, she is the right person for the job. Diane will fight for your rights and make sure you get every penny you deserve.

Diane is the best agent anyone could ask for. She always goes up and beyond for her clients.

Great service.

Renee is the best! She handles everything, explains and even saved us money. I refer her to all my family and friends.

If you want someone who will always answer your calls, follow up in a timely fashion and patiently answer your questions, Renee Scott is your girl! She worked with me to make sure my coverage was adequate and cost-effective. I'm new to shopping for FL insurance and she made the process easy. Thank you Renee!

So glad we found Renee at Bob McMullen’s office! We’ve been working with her for several years now and she’s always been helpful. With the current insurance instability, I have even more questions. She is patient, kind, extremely knowledgeable, always there to answer my questions, she explains in terms we can understand. She always returns our calls, emails and texts in a reasonable time. She has the best customer service and knowledge of the insurance industry Here's 5 ***** to you. Thank you Mr McMullen for such a great asset!!!!!!!!!!!

Great service!!

Helpful and thorough throughout the process.

Diane is wonderful to work with all the time! I can't say enough about how good her service is for me in business insurance requirements as well as in my personal insurance requirements. I don't want her to ever leave!

Renee Scott was a tremendous help to me when I needed help with my automobile insurance. She made herself available and offered me several options. She was knowledgeable and very courteous. She was also very adapt at helping me with my condominium insurance. I would highly reommend Rene with the Bob McMullen Insurance Agency.

Very personal and willing to discuss options.

Renee did a great job of helping us. She is knowledgeable and thorough. The initial policy process was great and our first renewal term was even better.

Agent Renee Scott has always been very responsive to my inquiries over the years. Her efforts are truly appreciated. Paul H

Diane Ryan found a new policy for our property which offered more protection than the previous one. She efficiently secured the new policy which saved us over $500 and cancelled the old policy. All this was done via email and electronic signing. Amazing! We continue to be very pleased with Bob McMullen's Insurance Agency and the exceptional services provided by his staff.

I recently switched to Bob McMullen Insurance Agency and I am so pleased with the personalized service and their expertise. My questions get answered right away and it is a good feeling to know that there is a person on the other end who is competent and willing to help.

I've had nothing but good experiences working with Bob McMullen Insurance Agency. Renee Scott has been a fantastic agent to work with!

The team is one of the most extraordinary ones out there. They are so committed to great service and customer orientation!

I have been with the Bob McMullen Insurance Agency for my insurance needs since 2019. My Agent is "Renee" who has always been extremely helpful and knowledgeable. If I have a question I call her directly, if I need something I call her directly, she is very accessible and always quick to get back to me with requested information such as quotes on new policies. I highly recommend the Bob McMullen Agency and Renee.

Great condo coverage in Florida. Diane Ryan called me to change providers for a better rate saving me several hundred dollars for the same coverage.

Renee at Bob McMullen is the best insurance agent I have ever worked with ! Her knowledge of insurance and the best companies to utilize is just one of her many great traits. She replies quickly to my emails and questions and keeps a keen eye on the best pricing for me. I feel like I'm in very good hands with Renee handling my business...and you will too. Tim McAuliff

Renee was very responsive and got me the best deal possible living in post Ian Florida

My agent Diane at Bob Mcmullen insurance has been outstanding. Her professionalism and knowledge have been very refreshing which is something I have not experienced with other agencies. I fully recommend Diane and Bob McMullen to anyone having insurance needs.

They are quality, kind and responsive. No need to ever look elsewhere. Very knowledgeable they have all my insurance needs covered.

Upon moving to SW Florida 6 years ago I had the McMullen agency recommended to me and I've been with them ever since. I've been very pleased with all aspects of the business for my specific needs. My liaison has always been Diane, who has done a great job over the years of not only being attentive and quick to respond to my questions, but also in anticipating them and what my future needs might be due to changing circumstances. Since I received the recommendation for the Bob McMullen agency years ago, I too, have recommended them several times to newcomers to our area. - Jay

Renee Scott was very quick to respond to my request and had multiple insurance options for me to review. She was very knowledgeable about these options and explained each to me in full. I felt comfortable with my choice and she was able to get the coverage I needed immediately. I will use Renee for all my insurance needs in the future.

Diane is professional, courteous, and responsive. Excellent service.

Bob McMullen, and especially Diane Ryan, have provided outstanding home insurance services continuously for myself and my husband since 2002, covering several properties. Everything always goes smoothly with this agency, and Diane is a wonderful source of timely advice and support in all insurance matters. If you are looking for a very reliable, professional, knowledgeable and friendly Insurance Agency, this is the one.

Very caring,thoughtful Professional.

Renee is terrific to work with! Through purchasing a home in FL and soon thereafter being impacted by Ian, Renee has been there every step of the way to provide needed information and assist in navigating through insurance processes. She is accessible, responsive and always willing to help.

Diane Ryan is a professional.

I've been working with Diane at Bob McMullens Insurance Agency for over 2 yrs now and she is great. They explain changes to my insurance if theres any and answer all my question promptly. Excellent service.

I decided to use Bob McMullen Insurance Agency for our two autos in Florida. Working with his agency was very easy and his group was able to save me 40% from what I was previously paying. The savings were mainly because my wife and I don't drive our cars many miles at all (Both cars driven less then 2000 miles per year).

Always been given the most accurate information relevant to our Condo insurance. Above and beyond professional Thanks for being there.

I have been working with Diane for many years. She is an outstanding agent and will go the extra mile for her clients. Diane was especially helpful after Hurricane Ian wrecked our home. I wouldn’t use anybody else for my home insurance.

Bob McMullen's agency has always had my best interest at heart.

Diane has a thorough working knowledge of the different types of insurance. I have dealt with her and Bob for many years now and am completely satisfied. She has always found the correct insurance company for my needs and the best prices. She and Bob are never too busy to answer questions.Diane or Bob will find the right insurance company for you.

I can't say enough good things about my agent Diane Ryan - the best!

Renee at Bob McMullen Insurance is so easy to deal with. I feel like she has my best 8nterests at heart, I highly recommend!

I enjoy working with the Agency. As a past owner of one of the largest independent insurance agencies in Connecticut, I know how hard the insurance business is. Diane responds quickly and is very knowledgeable with my Florida coverage. I would highly recommend Bob McMullen for your insurance.

Our agent, Diane, is the absolute greatest! Excellent responsiveness, professionalism, and high quality service!

The McMullen agency is a Top notch organization. No if's and or buts. We are very happy.

We've used Bob McMullen's office and Diane R for many years. Diane's always happy to help us shop for the best policies for our needs as they change and is quick to respond and answer questions as I have them.

Excellent service and very helpful

Knowledgeable , Excellent and prompt service. Access to very good products.

All good

excellent customer service.

I have been using Bob McMullen Insurance Agency for a number of years. They always find me the best rates and if there are any problems down the road are quick to assist.

I found the right agency and right agent ( Renee Scott) for my condo insurance to include wind and hail coverage others did not offer or offered at much higher premium costs.

We have been working with Bob McMullen Insurance Agency since 2002, with Mrs. Diane Ryan, and they are always trustworthy, truly professional, highly knowledgeable, available and very helpful. We thoroughly recommend this Insurance Agency.

Bob McMullen Insurance is a wonder company with wonderful, efficient, helpful agents.

Diane has been so good to deal with over the years. She always follows up.

Very efficient…great at following up!

I have been a customer of Bob's for 20 years and that pretty much says it all - professional, knowledgeable and friendly. Working with his assistant Diane has always been terrific - I can't say enough about her follow-up and communication skills.

Diane Ryan, in my condo insurance dealings in the past 20 years is the most knowledgeable, courteous, and effective customer advocate in the business, bar none. You could not do any better with any local insurance broker/advocate.

Diane Ryan was great to work with She is well informed and very responsive. Very sharp individual.

Extremely helpful person

Working with Diane Ryan of the Bob McMullen agency was a great experience to insure a new condo, add an umbrella policy and change over insurance on 2 vehicles. Diane was very professional and diligent with prompt and knowledgeable replies. Highly recommend!

Diane Ryan is outstanding to work with and responses quickly whenever I have a question or need some advice. I would highly recommend using Diane for all your insurance needs.

Diane Ryan at the agency has been a pleasure to work with. Always there to answer questions, and bring up issues I may have missed. I cannot say enough positive things about the Bob McMullen agency.

I have been using the Bob McMullen Insurance Agency for both my home and auto needs in Southwest Florida for the better part of ten years. They are wonderful people to work with. The staff is extremely knowledgeable with respect to all aspects of insurance coverage and I have always received prompt responses to any coverage related questions. I highly recommend this Agency for your insurance needs.

Bob McMullen agency and Renee have been awesome in providing excellent coverage at a reasonable price.

I have been an Allstate customer for OVER 50 years and NEVER plan to move my insurance

Diane Ryan has been my agent for several years and I feel she has been there every step of the way. I have great trust in her and her knowledge of the business.

Diane at Mcmullen is great great service

I’ve been with Diane at McMullen for 10 years and she has taken very good care of us. She’s proactive in making sure you’ve got the best rate and good quality insurance. She’s there for you when you need to make a claim. I’m very thankful for Bob McMullen Insurance Agency‘s level of service!

Bob McMullen Insurance Agency has been terrific for me. Especially Diane Ryan, who has gone above and beyond to help me solve any issues I have had over the years!

I receive professional service and a quick response every time I contact Bob McMullen Insurance!

I have never had better service and attention to detail as with Diane Ryan. In this Florida atmosphere it's very important to feel like you are really being looked after and that's how I feel using their services. I have zero complaints and have had some damage from our weather here, but have no worries about with them by my side.

Diane Ryan at the McMullen Insurance Agency knows what it means to be a first class agent. In my five years as a customer, Diane has consistently proven herself by going above and beyond to provide superior service. Imagine after devastating Hurricane Ian in 2022 where our home was flooded, Diane connected immediately and was invaluable in helping with our claim. In addition, she is always shopping for the best price for our polices, whether it’s home or auto and can be counted on with responsive and valuable assistance. Do yourself a favor and check out their services.

Bob and Company are helpful and efficient. Very nice to deal with.

Renee Scott has always been very responsive when I’ve reached out with our insurance needs. She responds promptly with information and answers to my questions. I recommend her for your insurance needs.

Diane has always helped our situation to deliver alternatives to save money.

Diane Ryan of Bob McMullen Insurance Agency is a dedicated customer advocate! Diane has helped my wife and I find the best coverage options to fit our home and auto needs. She has given us true peace of mind knowing that we are safeguarded against any issue. Thank you Diane for all of your assistance!

Diane Ryan has been terrific...she really cares about doing a good job, and does it...Joe Davi

Diane Ryan has been servicing our Florida home insurance needs for a few years and I am very happy with the service she has provided us. I feel confident that she has our interest at heart and will find the best insurance company for our needs. She has always been accessible and that is of great importance to me.

Excellent service 24/7

Great insurance agency, they checked with all the insurance companies for the best coverage and the best rates. We have used them for many years.

Superb service, rapid responses and helpful staff always available.

Smaller agency with great customer service. They shop the market for the best coverage and rates

Diane Ryan whom truly is the only one person I’ve always dealt with but had the pleasure of meeting Bob McMullen & his lovely Mother when I first moved to the area about 15 years ago! Diane is a true professional with the utmost insurance knowledge I was looking for and proved that she has the due diligence, accountability and impeccable service I look for as my insurance broker! As a past insurance broker, be rest assured, you will not be disappointed if you choose Diane or Bob’s agency! Remember, Be Assured; be Insured! With appreciation and loyalty, Judy Hummel

Diane Ryan provides excellent service and reviews my policies annually and suggest changes when a less expensive better product is available. Jordan also provides excellent customer service! Good job!

We have use this agency for years and have nothing but the best things to say about them! We pretty much call them each year around the time premiums are due and they research possible new plans that are better economically that provides good coverage. This is a time consuming effort that they do willingly. This is one of the most competent agencies we have ever worked with. Renee and Jordan are simply the best!

I did a search of insurance agencies nearby. Bob McMullens Agency was one of many, which appeared. I looked at the reviews and Diane Ryan's name came up many times, as being very positive. I contacted the agency and requested that Diane contact me. She did and it was absolutely fantastic service from then on. She put me at ease from the very beginning and answered all of my questions. I can't say enough good things about Diane, and would recommend her very highly. I am now a client of Bob McMullen Insurance Agency with Diane as my agent. Thank you Diane, it is a pleasure to work with you.

The Bob McMullen Agency is an outstanding insurance agency. They are very knowledgeable, work to resolve issues in the best interests of their clients, and they are very nice to work with. We had heard about Bob MCMullen and Diane Ryan before we moved to FL. Other clients recommended them to us. We now recommend them to people we know. They are excellent and we recommend them completely.

Diane is very helpful . I appreciate her knowledgeable and prompt responses .

Excellent communication, followup and honesty. If they cannot beat your current policy in coverage & value they tell you. Definitely worth getting a quote.